Terms of service

The agreement and company

Space by RapidWombat is operated by OLKY PTY LTD (ABN 48 642 505 762; ACN 642 505 762), trading as RapidWombat, of Calypso Place, Yowie Bay, NSW 2228, Australia. These terms apply to space.rapidwombat.com, Space accounts, the RapidWombat SEO for Squarespace extension and related services.

By accessing or using Space, creating an account or installing the extension, you agree to these terms. If you do not agree, discontinue use. You must be at least 18 or have consent from a parent or legal guardian. If acting for a company, you confirm that you have authority to bind it.

Service description

Space provides SEO audits, AI-assisted recommendations, reporting, automation and integrations with third-party services. Features and limits depend on the plan you select. We may modify, suspend or discontinue features, subject to applicable law and any commitments we have made to you.

Your account

Provide accurate information, keep it current, protect your credentials and notify us of suspected unauthorised access. You are responsible for activities under your account. Do not impersonate others, infringe their rights, create accounts fraudulently or circumvent access and usage limits.

Sites, extension and Google connections

Connect only sites and resources you own or are authorised to manage. You grant us permission to process their content only as needed to provide the requested service. We may release an improperly claimed domain to its owner.

The extension reads SEO-related content from supported editor and preview pages and from live domains for which you grant permission. You control installation and browser permissions. Review changes before applying them to your site. We are not affiliated with or endorsed by Squarespace or Google.

Google Search Console and Google Analytics connections request read-only access. You select the resources to report on; Space does not modify Google properties or tracking configuration. You can disconnect a site in Space or revoke access in your Google account. Availability and freshness of reports depend on Google. Our Privacy Policy describes credential storage, deletion and Google API Limited Use commitments.

Acceptable use

Do not use Space for unlawful activity, fraud, phishing, spam, malware, infringement, abusive or harmful content, unauthorised scraping, attacks or interference with systems. Do not bypass security, quotas or permissions. We may investigate misuse and suspend or terminate access where necessary.

Your content

You retain ownership of submitted content. You grant OLKY PTY LTD a worldwide, non-exclusive, royalty-free licence to host, process, reproduce, modify and display it solely to operate and improve the service, subject to our Privacy Policy and the narrower restrictions on Google data.

You confirm you have the necessary rights and that submitted content is lawful and does not infringe third-party rights or contain malicious code. We may remove or restrict content that violates these terms.

AI-generated content and SEO results

Generated outputs and automated recommendations may be inaccurate, incomplete, unoriginal or unsuitable for your purpose. Independently review them before relying on or publishing them. You remain responsible for your content and changes to your site.

Search rankings, traffic and revenue depend on third parties and many factors outside our control. We do not guarantee particular results or that a passing audit will improve rankings.

Subscriptions, renewals and cancellation

The applicable price, currency, billing interval, limits and any trial are shown when you choose a plan and at checkout. Paid subscriptions renew automatically at the selected interval until cancelled. Authorising a subscription authorises recurring charges. You can manage or cancel your subscription in the Space dashboard. Cancellation normally takes effect at the end of the current paid billing period.

OLKY PTY LTD may change subscription fees effective at the end of the current billing cycle, with reasonable advance notice so you can cancel before the change. Continued use of a renewed paid subscription after the change constitutes acceptance of the new price. Banks and payment processors may impose processing, foreign transaction or conversion charges outside our control. Applicable taxes and charges are disclosed where required.

A free trial may be offered on the terms shown at signup. Where payment details are required, the selected subscription may be charged when the trial ends unless cancelled beforehand. Free access and sandbox transactions do not themselves authorise a real charge.

Refunds

Subscriptions and one-time fees are generally non-refundable, except where required by law. You may request a refund review in exceptional circumstances, including technical bugs, errors or a service materially different from what was advertised.

Contact [email protected] to arrange a support call and demonstrate the issue. Nothing in these terms excludes refund or other rights that cannot lawfully be excluded.

Intellectual property

The software, design, branding, interfaces and other service materials belong to OLKY PTY LTD or its licensors. No ownership rights are transferred to you. Do not copy, commercially exploit or use our branding without permission, or reverse engineer the service except where applicable law permits it.

Third-party services

Space uses and links to third-party platforms, APIs, hosting, analytics and payment services. Their terms and privacy policies may apply independently. We do not control their availability, content, security or accuracy. This does not exclude our own obligations under applicable law.

Termination and data

You may stop using Space and request account deletion. Cancel paid subscriptions through billing to avoid future renewal charges. We may suspend or terminate access for breaches, legal requirements or security risks. On termination, your permission to use the service ends.

Data retention and deletion are described in our Privacy Policy. Provisions intended to survive termination, including ownership, payment obligations already incurred, indemnities and liability limitations, continue to apply.

Disclaimer of warranties

The service is provided as is and as available. To the extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability and accuracy of outputs. We do not promise that the service will always be secure, error-free or available.

Limitation of liability

To the fullest extent permitted by law, RapidWombat and OLKY PTY LTD are not liable for indirect or consequential loss, lost profits or opportunities, lost data, service interruptions, security incidents or reliance on generated outputs. Our total liability is limited to the amount you paid us in the previous 12 months.

Nothing in these terms excludes or restricts rights, guarantees, remedies or liability that cannot lawfully be excluded, including applicable rights under Australian Consumer Law.

Indemnification

To the extent permitted by law, you agree to indemnify OLKY PTY LTD, its affiliates, employees, contractors and licensors against claims, liabilities, damages and reasonable legal costs arising from your unlawful use, your content, or your breach of these terms or third-party rights. This does not apply to the extent a claim results from our own unlawful conduct.

Privacy

Our Privacy Policy explains how personal information is collected and processed. Google reporting data is subject to the additional restrictions described there, including no sale, advertising use or transfer to AI providers. These terms do not expand the permissions you grant through Google or the browser.

Changes to these terms

We may update these terms and publish the revised version with an updated date. Material changes and subscription price changes will be notified as required by applicable law and the subscription provisions above. Continued use after changes take effect constitutes acceptance, subject to your non-excludable rights.

Governing law

These terms are governed by the laws of New South Wales, Australia. Subject to any mandatory rights under applicable law, disputes fall within the exclusive jurisdiction of the courts of New South Wales, Australia.

Contact

OLKY PTY LTD; ABN 48 642 505 762; ACN 642 505 762. Calypso Place, Yowie Bay, NSW 2228, Australia. Email: [email protected].